Service definition
Clarify the service, audience and telephone journey.
Premium-rate numbers & VAS
A clear framework for value-added telephone services.
Premium numbers, IVR and reporting for VAS projects. Each project is scoped according to its market, use and applicable conditions.
VALUE-ADDED SERVICES01 02 03 04
What we can address
Premium numbering
Assess availability and conditions in the target country.
IVR & routing
Define the voice menu, destinations and call flow.
Pricing & reporting
Specify pricing, caller information and reporting for the project.
DCI / PREMIUM
Your project in practice
Examples of needs we can assess with you.
A value-added voice service
Define the IVR journey, target market and pricing conditions to assess.
Describe my project →Operational reporting
Prepare call reporting and the remuneration conditions for the project.
Describe my project →Our approach
From audit to operations.
A structured approach to understanding infrastructure, setting priorities and measuring results.
Analysis
Routes, volumes, destinations, codecs, CLI and workflows. We identify the issues affecting operations.
Architecture
We define routing rules, platform integrations, continuity and the metrics to monitor.
Deployment
We configure the agreed components and check workflows before production.
Optimization
We review KPIs, rejection causes and audio quality to adjust the configuration.